Our backend operations suite of tools handles hundreds of critical functions – from customer service to billing, packing, routing, reporting, and beyond.
Customer Management
Access a customer’s full profile. Edit individual orders & recurring items, review payment histories, issue credits/adjustments, set vacation dates & so much more!
Communication Management
Over 30 different types of automatic email communications – reminders, cut-off time reminders, follow-ups after X delivery & much more!
Order Management
Instantly access a customer’s full profile and history with instant search. Edit individual orders and recurring items, review payment histories and more!
Billing Management
We tie in with most of the major gateway providers such as Authorize.net, Stripe, and others. You can bill through our system whenever you’d like!
Route Management
Create as many routes as you’d like, draw shapes on a map, and let our system automatically assign customers to routes. We have many options when it comes to managing routes!
Product Management
Each product has a myriad of settings to help you control behavior – from “recurring only” to pre-order products like turkeys for Thanksgiving, you can be sure we have a product setting for your particular need.
And that’s just the start. Our list of features and functionality grows each month – that’s the beauty of web-based software!